Shipping Policy
Effective Date: March 14, 2025
Welcome to Insurecast! Our goal is to provide you with an exceptional shopping experience, and we want you to receive your bathroom repair products as quickly and securely as possible. Please take a moment to review our detailed Shipping Policy, which outlines everything you need to know about shipping, delivery, and associated costs.
1. Shipping Overview
At Insurecast, we offer reliable shipping services for all orders placed on our website https://insurecast.xyz. We are committed to processing and shipping your order as quickly as possible. Our shipping options and delivery times may vary based on your location, the shipping method you select, and the products you order.
2. Shipping Methods and Delivery Times
We provide multiple shipping options to accommodate the different needs of our customers. The available shipping methods include standard, expedited, and express shipping. The estimated delivery times for each option are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Express Shipping: 1-3 business days
These delivery times are estimates, and the actual time may vary based on factors such as location, weather conditions, and third-party carrier delays.
3. Shipping Costs
Shipping costs depend on the delivery location, the weight and size of the products, and the shipping method selected during checkout. Shipping costs will be calculated and displayed before you complete your purchase. You can view the shipping cost estimate on your shopping cart page before proceeding to checkout.
Free Shipping: For orders over $100, we offer free standard shipping within the United States. This offer is available for limited-time promotions, and shipping costs for orders below $100 will be based on the selected shipping method.
4. International Shipping
Currently, we ship to the United States and select international locations. If you are located outside the United States, please review our international shipping policies. Additional duties, taxes, and customs fees may apply for international orders, and customers are responsible for these additional costs.
Please note that international delivery times may vary depending on the destination country. We recommend checking with your local customs office for specific details on customs procedures and fees.
5. Order Processing Time
Once your order is placed, we aim to process and ship it as quickly as possible. Most orders will be processed within 1-2 business days after receipt. Orders placed after 3:00 PM (CST) on weekdays or during weekends and holidays will be processed on the next business day.
Once your order has been shipped, you will receive an email notification with tracking information. You can track your order directly from the tracking link provided.
6. Delivery and Tracking
After your order has been dispatched, we provide tracking information via email to keep you updated on the status of your shipment. You will receive a tracking number that you can use to monitor your shipment’s progress.
Please ensure that the shipping address provided during checkout is accurate. If you need to make any changes to your shipping address after your order has been placed, please contact our customer service team immediately. We are unable to alter the address once the order has been dispatched.
7. Shipping Delays and Issues
While we strive to ensure timely delivery, there may be occasional delays due to reasons beyond our control, such as weather conditions, natural disasters, or third-party carrier delays. If your order is delayed, we will notify you via email as soon as we are informed.
In the rare event that your package is lost or damaged during transit, please contact us within 7 days of receiving your order. We will investigate the issue and work with the shipping carrier to resolve the situation. If applicable, we will issue a replacement or refund for lost or damaged items.
8. Undeliverable Packages
In the case that a package is returned to us due to an incorrect address or failure to pick up from the carrier, you may be responsible for the return shipping cost and any additional handling fees. Please double-check the shipping address before finalizing your order to ensure that it is accurate and complete.
9. Shipping to PO Boxes
We can ship to PO Box addresses, but please note that only certain shipping methods may be available for these addresses. If you choose a shipping method that cannot be delivered to a PO Box, we will notify you of alternative options.
10. Customer Support
If you have any questions regarding shipping, delivery, or need assistance with tracking your order, our customer service team is here to help. You can contact us via the following methods:
Email: info@insurecast.xyz
Phone: 630-613-2053
Address: 329 Kembery Drive, Chicago, Illinois, United States
We are committed to providing you with a smooth and reliable shopping experience at Insurecast. Thank you for choosing us for your bathroom repair product needs!